Payments

Payment forms


Payment is possible by credit card or Paypal. Whenever one of these payment methods is not available, it will be clearly stated on the website or at the beginning of the purchasing process at the latest. All type of credit cards accepted by STEFANO CAU are listed at the bottom right of any page on the website.
If the chosen payment method is credit card, the total due amount will be charged to your card at the moment of shipping. If the chosen payment method is Paypal, the total due amount will be charged upon termination of the contract. It is possible to enter your billing address once you select the payment method. You are allowed to enter your new billing details by flagging the "Add a different billing address" box at the moment of purchase. VAT and additional taxes are included in the price of all items on the website and in the shopping bag.

1 The payment of the Products purchased on the Site can be made by credit card or PayPal. The credit cards accepted by STEFANO CAU are specified in the footer, on the bottom right of every page of the Site. If one of the payment methods cannot be used in regard to a specific Product, this will be explicitly specified on the Site, at the latest at the beginning of the purchase procedure.
Moreover, if the user cannot complete the payment with credit card, STEFANO CAU reserves the right to accept payments via bank transfer, as specified in Article 9.3 (Terms & conditions) and related paragraphs.
In case of replacement of Product(s) upon the user's request, as regulated in Article 8.3 (Terms & conditions), STEFANO CAU will proceed with the refund and subsequent charge as described in Article 8.3, last section, (Terms & conditions).

2 In the case of payment by credit card, STEFANO CAU, at the time of order placement, will not charge the Total Sum Due but will merely check the validity of the card and the absence of possible blocks. The charge of the Total Sum Due will only be made at the time of shipping.

3 If the user cannot complete the payment of the order with credit card (for example: negative feedback during the verification of the credit card validity and/or absence of blocks; lack of funding on bank account the credit card is tied to; reaching of the maximum expense cap, etc.) and in case STEFANO CAU decides not to terminate the contract pursuant to and in accordance with Section 1456 of the Italian Civil Code, the user's order will be suspended and the Customer Service will contact the user to offer him/her bank transfer payment as an alternative.
3.1 In case the user accepts to pay via bank transfer, the Customer Service will send him/her an e-mail including the bank account details for the bank transfer.
3.2 The payment of Products via bank transfer should be made within and no later than four working days of receipt of the e-mail whereof in Article 9.3.1(Terms & conditions) . Failure to comply will cause the automatic termination of the contract pursuant to and in accordance with Section 1456 of the Italian Civil Code. The termination contract, of which the user will be notified vie e-mail, will imply the cancellation of the order and the refund of the Total Sum Due, possibly paid with delay. Article 5.4. (Terms & conditions) above is applicable, as the case may be.
3.3 In case of payment via bank transfer, the delivery term of the Product(s) will be effective starting from the bank transfer receipt date on the part of STEFANO CAU or from the receipt date of the bank transfer receipt on the part of STEFANO CAU, depending on which of these two cases happens first. To facilitate the connection between bank transfer payment and the order, the user is required to specify:

  • Order number;
  • Date of transmission of the order;

· First and Last name of the order's holder in case it differs from the bank account holder's name.
It is advisable for users to promptly send to STEFANO CAU, via e-mail, the receipt of successfully completed bank transfer.3.4 The information whereof in Articles 9.3.1, 9.3.2 and 9.3.3 (Terms & conditions) will be included: (i) in the order confirmation e-mail, as specified in Article 4.1 (Terms & conditions), if it has not already been sent to the user, or (ii) in a dedicated e-mail, in case the order confirmation e-mail whereof in Article 4.1(Terms & conditions) has already been sent to the user.


4 In order to guarantee the security of payments made on the Site and to prevent any fraud, STEFANO CAU hereby reserves the right to request the user, by e-mail, to send, using the same procedure, a copy (front and back) of his/her currently valid ID card, and, in case the order's holder is different from the ID card's holder, the ID card of the latter. The e-mailed request will specify the term by which the document shall be sent to STEFANO CAU. This term will not, in any case, be more than 5 working days starting from receipt of the request by the user. While waiting for the requested document, the order shall be suspended. The user is required to send the document requested within the indicated term. If STEFANO CAU does not receive these documents within the term indicated in the e-mailed request or receives expired or not valid documents, the contract shall be considered legally terminated pursuant to and in accordance with Section 1456 of the Italian Civil Code and the order shall be duly subsequently, without prejudice to the right of STEFANO CAU to claim damages that STEFANO CAU may incur due to the non-compliance of the user. The contract, termination of which the user shall be informed by e-mail, within and no later than 5 working days from the expiry of the term for sending the documents requested by STEFANO CAU, shall lead to the cancellation of the order and the refund of the Total Sum Due which may already have been paid by the user, with the application of the refund methods specified in Article 5.4 (Terms & conditions), if compatible. If STEFANO CAU receives valid documentation within the indicated term, the terms of delivery applicable to the Product shall start from the date of receipt of the said documentation.


5 In case of PayPal payment, the user will be redirected to the website www.paypal.com where he/she shall make the payment for the Products on the basis of the prescribed procedure regulated by PayPal and the terms and conditions of the contract agreed between the user and PayPal. The data inserted on the PayPal website will be processed directly by PayPal and will not be sent to or shared with STEFANO CAU. STEFANO CAU is therefore unable to know, or memorize in any way, the credit card details linked to the user's PayPal account, or the details of any other form of payment linked to the said account.
6 If payment is made through PayPal, the Total Sum Due will be charged by PayPal to the user's account at the same time as the conclusion of the online contract. In the case (contract is terminated or in any other case of refunding, for any reason, the amount of the refund due to the user ("Refund Amount") shall be credited to the user's PayPal account. The term for crediting the sum on the payment tool linked to this account depend exclusively on PayPal and the bank system. Once the credit order has been arranged in favour of the said account, STEFANO CAU shall not be deemed liable for any delays or omissions in the crediting of the refund to the User. For any such problems, the user shall directly contact PayPal directly.
7 In any case the invoice shall be issued at the moment of delivery and shall be sent via e-mail to the user, to the user's registered e-mail address.